5

They’re like extended family… Excellent. Scheduling was fine and with advance notice they provided a loaner car because I live far enough away so my car was in mid-morning and I didn't want to drive to and from Rockville during rush hour. I was kept informed of everything and went the next day to pick up my car, which felt much better when I picked it up. Easy, professional, friendly, specialize in Hondas and Toyotas and are very knowledgeable and accommodating. I have been going to this shop since I purchased my used Honda (they did the pre-purchase inspection) and they have always been excellent and are like extended family. Well worth the distance I drive to them and I highly recommend them. Note that they are closed on Fridays to provide quality of life for their employees, but they work well around this so it has never been a problem for me and probably aids in the attentiveness of the staff when they are open.

5

We have used Motorworks for more than 20 years. I have greatly appreciate its professionalism, quality service and its accommodating us when we needd emergency repairs. I recommend Motorworks without reservation.,

5

Honest service… I needed to find a shop to service a 2004 Honda CR-V I purchased in July. I previously had a Volvo which I took to a Volvo mechanic. The car was running fine so I began with an oil change, just to get a feel for the shop. I found the staff friendly and welcoming. While waiting for my vehicle I observed how other customers were treated and was quite impressed. They were providing a loaner vehicle to one person and the others seemed to be regular customers. One person was told of a situation with his car and they decided to "watch it", because it wasn't a dangerous problem. After the oil change, I asked if they saw anything else, and I was told they weren't looking and that I could schedule a service visit in three months to look for any issues. I was a bit surprised because when I used to take my Volvo to the dealer for an oil change they routinely discovered expensive issues which had to be dealt with immediately. I am satisfied that I have found the place I want to take my "new" Honda to in the future for honest service.

5

Courteous and Responsive… Courteous and responsive staff. Repairs appear to have been done in a completely satisfactory manner and most importantly they did recommend extra repairs as has every dealer I've taken a car to over the past several years.

5

Only the Best… Only the best from MW

5

The Best… Everyone at Motor Works continues to meet my highest expectations. I also couldn't wait the couple of weeks until a loaner car was available and since I was there almost all day long they bought me lunch while I waited. What place of business would think of doing that? I sure don't know of any. Thank you Motor Works. You are the best.

5

The Bomb! As always, you guys are the BEST!!! Dave and Mike are The Bomb!!! Wouldn't take my car any place else for any price.

5

In and Out in under 90 Minutes… I just want to thank the staff for taking me at 3:00 on a Thursday for an emergency muffler replacement. The staff had me in and out in under 90 minutes!!! Thank you so much!!!

5

Reliable, cost effective, honest, and nice… (from email of LeisureWorld listserve conversation) LeisureWorld resident: "Can anyone reccomend a reliable, reasonable Toyota service shop?" Ms. Diane Harper: "Absolutely. Motor Works, Inc. on Lofstrand off of Taft (near this end of Gude Drive.) They only work on Hondas and Toyotas. I have been going to them for five years (since I first bought my current Honda) and they are absolutely reliable, cost effective, honest, and nice. They get great marks in Washington Consumer Checkbook and I found them through a neighbor and a list on the Car Guys list of great mechanics. They offer a free loaner car as needed." (Ms. Harper forwarded the above message to another LeisureWorld resident -- her response to MWI when asked who reccomended us) Ms V. Penda: "As promised, this is the person that sent information on your company. As you can see, she really marketed Motor Works, Inc." (Ms. Harper's message to us) "Yeah, it's true. I've been talking about you behind your back. Diane"

5

Makes a lot of sense… I'm so glad you decided to replace all the dashboard bulbs at once. It makes a lot of sense to not have to pull that dashboard out again for another 12 years! Thanks!

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