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5

Motor Works was recommended to me by my father-in-law quite vehemently. When my wife and I bought her parents' '02 Accord, it came attendant with a folder filled with Motor Works maintenance records. When my clutch refused intermittently to disengage, I brought it to them. I was assisted by Paul, who was courteous, professional, and genuinely competent in all ways. We've recently moved into an apartment, and my lease prohibits vehicle maintenance in the parking lot, and I've a bit of experience fixing my own Hondas, having owned a few prior to this, and I found their diagnosis to be accurate and honest. I was given a few options for ways we might proceed with the repair, from the bare minimum to restore its functionality, or to replace an additional part to ensure long-term reliability. They were honest, and they had my estimate in writing by e-mail about twelve hours after I'd dropped it off. They use OEM parts. They don't use cheap aftermarket replacement parts of inferior quality. OEM parts cost more, but so does a Honda or Toyota vis a vis a domestic auto. The repair was finished quickly, and the final bill ended up being about $20 less than their estimate, always a pleasant surprise. The office staff is knowledgeable, affable, and will go out of their way to accommodate your maintenance and emergency work. They drove me to the car rental agency. I can't imagine bringing this vehicle anywhere else for service. I'm bummed they can't do the recall repair for the airbag issue, else I wouldn't be using Herson's for it. The office and the shop are clean. This means quite a bit to me. It's really easy to see grease all over everything in your mechanic's office and dismiss it as parcel to the business, you'd almost expect a dirty shop. After all, this is dirty work at times. It takes a profound effort and attention to detail to maintain a presence as orderly as Motor Works does, especially considering the business they're in. Highly recommended.

5

I have been a client of Motor Works for over 20 years. They are the reason I have owned three Hondas--I would never trust another shop with my car. Over the years, I have never had a problem with my car that they couldn't fix and fix it right the first time. All the people are extremely knowledgeable and extremely friendly. If you want to keep your car running well and running for 200,000 plus miles, they will make that happen.

Ms. Sasavage, Thank you so much for your trust and working with us for that long... it HAS been a long time, huh? If there is anything you need, please let us know. You're just great! - Thanks... Greg

- Motor Works
5

I have been a long time customer and wouldn't bring my Pilot anywhere else! This is a great shop with great people working there. You can trust them to to the work correctly and charge you fairly. Bring your vehicle to MW with complete confidence!

5

We were initially referred to Motor Works by family friends who raved about their service. We started using them and have now done so for over 12 years. This is the single best automotive service we have ever used, for multiple reasons. Most importantly, they are honest and have never led us astray in what we needed. I believe they have saved us money when other vendors would have pushed services for their own gain. The work they have done for us is always superb. They either pick you up at the Metro or give you a loaner car. Usually, they can get the car finished in the same day. They are always very friendly and provide up to date information. I cannot recommend them more. I trust them. Steve Niederman

5

Pricey, but worth it. If you want to keep your car in top shape come here.

Hi Mr. Salvatore... thanks so much for the review and comments. We're always looking for ways to increase the value for each client . If there is anything that you need, please don't hesitate to let us know, okay? Thanks - Greg Skolnik

- Motor Works
5

I've been coming here for more more than 12 years and they keep finding ways to improve what was already the best service experience I had gotten in 30 years of car ownership. The repairs are always done flawlessly the first time and the front desk employees are friendly and also know about cars, so they can explain the repairs and why they are needed. They are unlike the dealerships because they don't search for every tiny flaw and try to make me pay for repairs that I won't actually need for months. For repairs done right the first time, honesty, and folks who treat you like that would their own family but still at fair prices , this is the place to go.

5

Nice, friendly staff, and the waiting area is always clean. The shuttle to and from the metro is so great.

5

GREAT. Same great service for myself sense 1980

5

Simply the Best… There is no better business of any type anywhere. Motor Works is simply the best - makes you want to own a Honda so you can have them service it.

5

Motor-Works has cared for our family's Hondas since 2002 ... going above and beyond is their only way of working! From opening up in the middle of an office paint job to replace a flat for me, to repairing my daughter's Honda the insurance company wanted to declare a total loss, these folks are the experts - not just in the technical aspects of repair service but in the outstanding values that create literally a family legacy. We wouldn't consider any other place, or any other brand, largely based on how these people care for all of us! Simply unmatched, anywhere!

Hi Nancy, What can I say... you are absolutely a superstar around this place. Thanks so much for the great review. - Greg

- Motor Works
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