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5

Always top professionals. If you're in the DC area, there's no reason to go anywhere else.

Mr. S, thanks so much for sharing your experience rating from your visit the other day. These ratings are super-important as time moves on. If there is any way we can make your experience even better, please let me know. Thanks, Greg

- Motor Works
5

The staff is very welcoming and informative. Motor Works is very accommodating with appointment changes. I get details on what was done and why things need to be repaired.

Hi Mr. Dunn... thanks so much for the great review. We're so glad to have awesome clients like you. If there is anything you need, please know that we'll be here. Thanks, - Greg Skolnik

- Motor Works
5

Traveling? Don't leave home without Peace of Mind/Motor Works!

Thanks for that shining endorsement, Mrs. Mallon! We are happy to provide service to you and your family, and even more so knowing we've also provided peace of mind. Be Well - SP

- Motor Works
5

Where else could you have two (2) vehicles serviced out in a single day! Less than 5 hours passed before we brought the vehicles home. Timely service, quality care all in concert with technical expertise, impressive attention to detail and tenacity.

Thanks for another fantastic review, Mr. Horton! We thoroughly enjoy every visit with you, your wife, and your fleet of Honda vehicles. Please don't hesitate to let us know if ever you have a suggestion for how we can improve, learning is something we love to do.

- Motor Works
5

We appreciate your giving us the highest star rating possible, Mr. Gleeson! It's always a pleasure to see you (and your family!). If ever you need a thing (car-related, or not) please don't hesitate to reach out to your Motor Works family. Be Well - SP

- Motor Works
5

The customer service at Motor Works continues to be superior. It is always a pleasure to speak with Sarah and Paul. They always provide me answers to my questions and always do so in a kind and professional manner. My next email will be sent to Greg. I think both deserve significant raises. 😁

Tom, it has been (and continues to be) our pleasure to know you, your family, and your various Honda vehicles. We look forward to seeing you again soon, and we can't wait to chat about good lunch spots again (those samosas still rock!).

- Motor Works
5

I was very happy with the knowledge and professionalism I experienced with all the folks at Motor Works. I now feel very confident that I can depend on this 17 year old car to go pretty much anywhere and not be concerned that I have to wait for triple-A to tow me home...it runs great! Thanks very much for a job well done!

We are so glad to have helped you feel more at ease in your vintage machine, and we thoroughly enjoyed meeting you (and your 4-wheeled babies)! You're part of the Motor Works family now, so if you need a thing (car-related or not!) please don't hesitate to reach out - we'll be happy to help in any way we can.

- Motor Works
5

Customer since 1980. I will only buy a Honda cars because of Motor Works service. I cannot tell you anything about other shops because I only use Motor Works. The staff worry more about my auto and safety then I do. Give the one try, you will stay with them!!!!!!!! FIVE STARS

Av, your kind words, and many years of loyalty are both greatly appreciated. If there was a way to rate clients, you'd get 5-stars too! Thanks again - SP

- Motor Works
5

For months a noise from the rear half of our 2014 Toyota Highlander would come and go. We brought it to our regular highly-rated mechanic, who has served us extremely well for years. He did two lengthy test drives but it was a day the noise had taken off. He could not hear it so, not surprisingly, he did not find anything despite looking under the car for 30 minutes. I decided to look for another highly-rated mechanic, perhaps in a larger shop with more sophisticated equipment. That search led me to Motor-Works. I don't know if they actually have more sophisticated equipment than most other mechanics. But what I do know is that they have more extraordinary people in every part of their business than most other mechanics. More than most other businesses to tell you the truth. Motor-Works staff are incredibly talented and they really love what they do. The interest they take in you and your car is just astonishing. They were determined to find the noise in the Highlander. But the noise seemed to have a mind of its own and would not cooperate. It went into hiding during my first visit. So even though Motor-Works spent a couple of hours thoroughly evaluating the car and searching for the source of the noise, no luck. But they pleaded with me to bring it back anytime the noise reappeared. So that is what I did. And finally, a mechanic heard it. He determined two parts of the cars frame were supposed to be 3 or 4 inches apart from each other had become so close they sometime rubbed against each other, creating the mysterious noise. The determination of the Motor-Works staff was tremendous and way beyond what I've experienced with most others in the 30+ years I have owned cars. And though both our regular mechanic and the Motor-Works staff spent hours trying to find and stop the noise, neither one of them charged us for their work. We are going to find our way to give them both our business going forward. I am convinced if you have Motor-Works service your car, you'll never want to take it anywhere else too.

Mr. Forde, I would like to thank you for the time you took to share your experience at MWI. This is exactly the culture we strive for everyday. Yes, the staff here is truly a blessing and I'm so proud of them too. Thanks again, Greg Skolnik

- Motor Works
5

Very professional and courteous staff. Even during this public health crisis they've found a way to ensure their staff and customers are kept safe while they perform the requested services on their cars. I've been a customer for several years and trust M-W with taking care of my Hondas.

Patrick, thank you so much for sharing your feedback with the public! We are grateful we are able to continue to serve our clients and community during these challenging times. Please don't hesitate to reach out to your Motor Works family should you need a thing (car-related, or not!). SP

- Motor Works
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