Rockville Auto Repair

Going Out of Their Way… I have been coming to your shop ever since I have owned a Honda; the first one being in 1987! I've always appreciated the time your staff/employees have taken to go out of their way to accommodate to make each and every visit as hospitable as possible, less the expense of course and even that has always been worked out. I just wanted to take a minute to let you know how much your business and employees has been a pleasant part of my life for over 20 some odd years. Keep it up guys!

Honest mechanics. I've been taking my 2007 honda cr-v here since I moved to the area four years ago. I found Motor Works on yelp so I wanted to pay it forward. In my 3 times I've dealt with them (non functioning ac, stalling car, and and transmission noise) they have been wonderful. Fair pricing too. Last time we went to drop my car off, it was pretty late at night (after 8). The owner was there still in the office, and took the time to talk to us about the issue with the car so they could diagnose and fix it the next day.

I had parked my minivan at a shopping center when I realized that the sliding passenger door wouldn't close. I was stuck with two small kids and could neither leave the car with the door wide open nor drive away. I contacted Motor Works and after a short consultation on the phone, they very quickly sent two of their mechanics to meet me in the parking garage. After taking a look, they realized there was an object jammed in the door preventing it from shutting and fixed it right away. Not only were they unfailingly polite and courteous but they arrived quickly to help AND they wouldn't even let me pay for the service! I was so grateful I almost wept! I'm glad to now know where I can confidently take my car if I need a repair. Thanks you guys!

I can only attest to the customer service at motor works. I brought my 10 year old car in that was having trouble switching gears. Dave did the diagnostics for the car, found out what was wrong and after realizing how much it would cost to fix, he looked over the rest of the car to find out what else needed to be done with the car. This information was extremely helpful because we needed to make the decision to scrap the car or fix it. He went above and beyond and let us take a few days to decide what to do. Dave was so helpful and responsive and kept us in the loop the whole way. Thanks, Dave!

Consistently High Performance… Very professionally done, can always count on them to deliver consistently high performance even during routine service like oil change.

They’re like extended family… Excellent. Scheduling was fine and with advance notice they provided a loaner car because I live far enough away so my car was in mid-morning and I didn't want to drive to and from Rockville during rush hour. I was kept informed of everything and went the next day to pick up my car, which felt much better when I picked it up. Easy, professional, friendly, specialize in Hondas and Toyotas and are very knowledgeable and accommodating. I have been going to this shop since I purchased my used Honda (they did the pre-purchase inspection) and they have always been excellent and are like extended family. Well worth the distance I drive to them and I highly recommend them. Note that they are closed on Fridays to provide quality of life for their employees, but they work well around this so it has never been a problem for me and probably aids in the attentiveness of the staff when they are open.

We have used Motorworks for more than 20 years. I have greatly appreciate its professionalism, quality service and its accommodating us when we needd emergency repairs. I recommend Motorworks without reservation.,

Honest service… I needed to find a shop to service a 2004 Honda CR-V I purchased in July. I previously had a Volvo which I took to a Volvo mechanic. The car was running fine so I began with an oil change, just to get a feel for the shop. I found the staff friendly and welcoming. While waiting for my vehicle I observed how other customers were treated and was quite impressed. They were providing a loaner vehicle to one person and the others seemed to be regular customers. One person was told of a situation with his car and they decided to "watch it", because it wasn't a dangerous problem. After the oil change, I asked if they saw anything else, and I was told they weren't looking and that I could schedule a service visit in three months to look for any issues. I was a bit surprised because when I used to take my Volvo to the dealer for an oil change they routinely discovered expensive issues which had to be dealt with immediately. I am satisfied that I have found the place I want to take my "new" Honda to in the future for honest service.

Courteous and Responsive… Courteous and responsive staff. Repairs appear to have been done in a completely satisfactory manner and most importantly they did recommend extra repairs as has every dealer I've taken a car to over the past several years.

Only the Best… Only the best from MW