Appointments

IMPORTANT: The purpose of this form is to communicate a request for service for a particular day and/or time. We will contact you by the method you choose to confirm your appointment. We would appreciate at least three days notice. Thank you so much.

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Your Vehicle:

Year:

Hybrid?
Automatic Transmission?
First time we will see this vehicle?

When would you prefer to bring it in?
 

Arrangements:

Select "Drop Off" if you plan to drop off your car with us for the day.
Otherwise, select a preferred time for your "While-you-wait" Appointment:

 Check if you need a ride to the Rockville Metro Station or the downtown Rockville area.
 Check if you are requesting a free loaner car. Loaner Cars usually book one week or more in advance.

Do you know what your vehicle is due for?
If regular servicing is required, select the appropriate item:
Select Service Interval While You Wait?
Oil and Filter Change 3 Months - 3,750 Miles Yes - Approx. 30 Minutes
Minor Service 6 Months - 7,500 Miles Yes - Approx. 60 to 90 Minutes
Intermediate Service 1 Year - 15,000 Miles Not Recommended
Major Service 2 Years - 30,000 Miles Not Recommended
4 Year Major Service 4 Years - 60,000 Miles No
I don't know or it's not listed here (please elaborate below)

Please list any other repairs to be performed or problems to diagnose:

Preferred Method of Confirmation:
E-Mail
Telephone

We will confirm your appointment as soon as possible via the method you chose above. If there is a problem, we will also contact you to work out another time. Because even the best technology screws up sometimes... If you haven't heard from us by the next business day, please call us at (301) 424-2800. Thank you!