News and Notes - Checkbook Rating

For the 14th consecutive year, we received fantastic ratings for client satisfaction and the coveted "Quality Check" in the 2008 Washington Consumer Checkbook, a data compilation publication reporting results from thousands of Washington area consumers.

We thank each of the 93 Motor Works' clients for responding to the survey, which is a very high percentage for our size business. We strive for the highest level of service and to provide the best value for our clients. 

 

93
Number of client responses
100%
Percentage of work performed properly
100%
Percentage of work started and completed promptly
100%
Letting you know the costs early
100%
Advice on service options and costs
100%
Overall Performance
99%
Percent rating firm "Superior" for "Overall Performance"
0
Number of complaints at local government consumer affairs offices
0
Number of complaints at Better Business Bureau